Privacy Policy

Effective September 28, 2026

JL Family Care Services LLC ("we," "us") provides non-medical in-home support services in Apple Valley, California. This policy explains how we collect, use and protect information you give us through our website, forms, phone calls and text messages.

Information we collect

Your name, phone number, email address, preferred language, and the information you choose to give us in our forms, such as the service you are interested in or your job application details.

How we use it

To answer your questions, follow up on your inquiry or job application, schedule services, send reminders, and meet our obligations to Inland Regional Center and the State of California.

Text messages and mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared only with service providers that help us deliver our messages (for example, our phone and texting provider), and only for that purpose.

Health and service information

Information about members and their services is kept confidential and stored in systems covered by business associate agreements. We share it only as needed to provide services, coordinate with Inland Regional Center, or as required by law.

How we protect it

We use password-protected, encrypted business accounts and limit access to staff who need it.

Your choices

You can ask to see, correct or delete the information we have about you, and you can stop text messages at any time by replying STOP. Contact us at admin@jlfamilycare.com or (760) 493-6037.

Changes

We may update this policy. The effective date above shows the latest version.